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Who is responsible for this matter?

Supervision requirements, conflict checks and continuity obligations all reduce to questions about which named person is accountable — and who steps in when they are not there.

“When a fee earner is off, working out who is covering their matters is a manual exercise every single time.”
The version of this we hear most often

Named supervision

Who supervises whom, recorded properly rather than assumed from seniority, because the obligation is specific.

Cover decided in advance

A named backup per matter owner, with the authority to act, agreed before the absence rather than during it.

Certificates and renewals tracked

Practising certificates, insurance and mandatory training with expiry dates that surface early rather than at renewal.

Where to start

The responsibilities this trade has to place.

Six that almost every company in this line of work has, whether or not anybody has written them down. Each needs one owner, one backup and a way of showing it happened.

  • Matter ownership
  • Supervision of junior fee earners
  • Conflict checking
  • Client money oversight
  • Practising certificate renewal
  • File closure and retention
Demo data

Responsibility map

Every function, every responsibility, and the empty slots.

Finance

Monthly close

Claire Dubois

Supplier payments

Idris Hassan

Operations

Supplier onboarding

Sophie Marchetti

Monthly supplier reconciliation

No owner

Marketing

Campaign planning

Laura Gómez

Lead reporting

Laura Gómez

Customer Success

Customer onboarding

Emma Johnson

Escalations

Emma Johnson

Also relevant

Know who's available, capable and responsible.

Know who's available, capable and responsible.

Professional services

Run your team with clarity.

From the moment someone joins to the day their responsibilities are handed over, Orglume keeps your people, their work and your organization connected.

Set up from a spreadsheet · Nothing about the AI is metered · [email protected]