Consulting
Staffing decisions that hold up.
Every engagement starts with the same three questions about people, and answering them from memory is how consultancies over-commit their best person.
“We keep discovering that the person we promised to a client is already on two other engagements.”
Sector experience as a skill
Which industries somebody has actually worked in, recorded and searchable — the thing clients ask about and the thing hardest to recall under pressure.
Commitments visible before promising
What somebody already owns and when they are away, in the same view as the staffing decision.
Client ownership survives a departure
A named owner and backup per client relationship, so a resignation does not put an account at risk.
Where to start
The responsibilities this trade has to place.
Six that almost every company in this line of work has, whether or not anybody has written them down. Each needs one owner, one backup and a way of showing it happened.
- Client relationship ownership
- Engagement quality review
- Proposal approval
- Utilisation reporting
- Subcontractor management
- Methodology upkeep
Responsibility map
Every function, every responsibility, and the empty slots.
Finance
Monthly close
Claire Dubois
Supplier payments
Idris Hassan
Operations
Supplier onboarding
Sophie Marchetti
Monthly supplier reconciliation
No owner
Marketing
Campaign planning
Laura Gómez
Lead reporting
Laura Gómez
Customer Success
Customer onboarding
Emma Johnson
Escalations
Emma Johnson
Also relevant
Know who's available, capable and responsible.
Know who's available, capable and responsible.
Other trades
Not quite your line of work?
Run your team with clarity.
From the moment someone joins to the day their responsibilities are handed over, Orglume keeps your people, their work and your organization connected.
Set up from a spreadsheet · Nothing about the AI is metered · [email protected]