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Skills

Who can take this call?

For a company serving more than one market this is the most-used part of a skills record, and the one most often reduced to a flag icon next to somebody's name.

Level recordedWritten vs spokenMarket coverageAvailability-aware

Level, honestly stated

Conversational, professional and native are meaningfully different when a contract negotiation is involved, so they are recorded separately.

Written and spoken are not the same

Plenty of people can write a careful email in a language they would rather not take a phone call in. The record allows for that.

Combined with availability

The useful question is "who speaks German and is working on Friday", which needs the language record and the availability record to be in the same system.

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