Communication
Requests that stop living in an inbox.
Where you run our shared communications inbox, employee requests arriving by email — a leave request, a document, a query about a policy — can become records here rather than a thread somebody has to remember.
What connects
A connection that routes identified employee correspondence into the right record, keeping the original message linked.
What crosses the boundary
- Received: messages routed from mailboxes you designate as people-related.
- Received: attachments, which are held against the person or document record.
- Sent: acknowledgement that a request was received and recorded.
- Never received: mailboxes you have not designated.
What this lets you do
- Turn an emailed leave request into a proper request with a balance and coverage.
- File a returned signed document against the right person automatically.
- Keep the original correspondence linked to the record it produced.
- Stop requests sitting unanswered because they arrived while somebody was away.
Setting it up
- 1Designate which mailboxes are in scope — usually one, such as people or HR.
- 2Match senders to people; unmatched senders are queued rather than guessed.
- 3Choose which request types may be created automatically.
- 4Review the first week before widening the scope.
Permissions
Only the mailboxes you explicitly designate. Personal mailboxes are never in scope, and correspondence from unmatched senders is held for review rather than filed against a guess.
What you can ask once this is connected
- “Has anybody emailed about leave that has not been recorded?”
- “File this signed agreement against the right person.”
- “What requests arrived last week that are still open?”
Where it stops
Orglume does not monitor employee mailboxes, and this connection cannot be pointed at one. It handles a shared functional mailbox you nominate, and nothing else.
Communication
Others in this category.
Run your team with clarity.
From the moment someone joins to the day their responsibilities are handed over, Orglume keeps your people, their work and your organization connected.
Set up from a spreadsheet · Nothing about the AI is metered · [email protected]